Category Archives: Social comment

Mistaken for Santa

An armpit-length beard has a way of drawing attention and comment. Some of the discussion is interesting and promotes conversation (“what motivated you to grow it?”) and some of it is high-water-pants dumb and tiresome (“how long you been growing that?”), but the choice to own this facial hair requires some patient acceptance of reactions from strangers. I have heard it described as ‘scruffy’ (that’s uncomplimentary) and ‘kingly’ (that’s pretty nice; thanks, Marcy).

The beard confers the benefit of starting me on at least neutral terms with any big shaggy/bikery/Vietnamy guy, some of whom have potential to be dangerous if offended, so I like that part. One downside is that some women, incredibly, think they can just reach in and play with it, or want to braid it and otherwise diddle around with it. Not enamored of that part. I never know what sort of reaction it’ll bring. The kids on my last baseball team immediately nicknamed me “ZZ” as well as “Badger” and “Scrap Iron,” all of which fit perfectly, except that I had to look up ZZ Top to find out why. I knew they were a Southern band, but that was it.

It wouldn’t be strange to mistake me for Santa Claus, or at least a younger version. When I describe myself to people, I usually explain that I look like Santa in his dissolute middle age. I get shoutouts from mall Santas at the holidays, and near-constant stares from wide-eyed children (whose parents should correct this discourtesy, but there’s nothing I can do…as a boy I was told to stop, and would have been spanked had I kept it up), so it’d be hard to be unaware of the resemblance. But in my baseball uniform?

Before I tore up my knee, I was an amateur baseball player with minimal talent but significant hustle and combative spirit. When my knees could take it, I loved to catch in spite of my mediocre arm to second base. I liked handling pitchers, wearing the gear, and quarterbacking the infield. I even liked catching the knuckleball, which I also threw during my rare mound appearances. Few catchers like catching the knuck. I gained great amusement watching the batter try to follow it.

One fine July Saturday afternoon in my late thirties, I had just caught a full game at Roy Johnson Field in Kennewick. If you have never done time behind the dish, you may not be aware of the filthiness involved. The mercury exceeded 100° F. Most home plate areas are full of powdery dirt called ‘moon dust,’ which clings to all moisture. Soaked with sweat, and squatting down frequently amid clouds of moon dust for nearly three hours plus batting and baserunning, I was disgusting. I always refused to wear the skullcap. The catcher’s correct gear involves wearing your regular baseball cap backward as the gods intended, and doesn’t include a helmet, so my cap was also gross from the frequent need to toss aside the mask. I wore a royal blue jersey and cap, grey pants, and beige dust which had turned to tan salty mud on the numerous sweaty spots. Each cleated shoe contained its own miniature sand dune. I didn’t need a shower; I needed hosing off.

I’d gathered up all the gear (I assume that we lost, as was our custom) and was leaving the field. My knees ached, and heavy bags of gear hung from my shoulders: one for my regular equipment, and one for the Tools of Intelligence, as the catcher’s gear ought to be called. As I walked behind the backstop toward the parking area, two pleasant-looking African American girls aged maybe seven and five blocked my path. They gazed up at me in wonder, even adoration. Kennewick has a very small black population, less than 2%*; it is 1/4 Hispanic, by comparison. If I had spent my morning coffee time imagining “stuff I expect will happen to me today,” “be adored by young African American girls in my filthy, smelly baseball uniform” would not have made the list. I assumed the kids must be related to the opposing shortstop, a good guy named Taylor who gave us fits as a fielder, hitter and baserunner. With him being the only black player present on either team, this wasn’t a reckless presumption.

I stopped, looked down and smiled. On rare occasions, little kids would ask for autographs, having no idea how insignificant we were in the grand scheme of the game. Not this time. The older girl began with “I want…” and started reciting her Christmas list.

I don’t remember what all she asked for, but most of it didn’t sound too exorbitant. The pony might have been a little over the top, but I doubt I was the first ‘Santa’ who ever fielded a girl’s request for an horse. When she finished, the younger gal took her turn.

Since I wasn’t in my ideal mental frame of mind thanks to aches, fatigue and disgustingness, I was glad it took them a while to finish telling me what they wanted. It gave me time to decide how to react. I decided to play along, with a sidelong wink at their adult relatives wearing amused smiles in the nearby third-base bleachers. When very tired (or drunk), I tend to drawl. “Okay. Well, a couple of things for ya. First of all, please make sure y’also tell your parents, because Ah’m kinda off duty and tired, and don’t have anything to write with, and my memory isn’t what it once was. Also, remember that in order to even have a chance at any of this stuff, you need to be real good for the rest of the year, and mind your parents. Especially no going cattiewhompus in the restaurant. Everyone understand?” Both nodded, still gazing up in wonder. “Good to meet you young ladies. You have a good day now,” I finished. I don’t remember the rest of their reactions, but it was probably the big moment of their day.

Nothing more came of it, though I had a chance to talk with Taylor about it a few weeks later, either before or after another game. They were his nieces. Evidently the incident had amused everyone, which gratified me because any time I’m taken by surprise and manage not to say anything dumb, I count it as a win. In hindsight, it amuses me too. Those girls must be near adult womanhood now, and I wonder how they’re doing. Well, I hope.

If they never got all the stuff on their list, I hope they forgave me.

===========

* Thanks to Kennewick’s deeply racist history as a sundown town, with racially restrictive covenants still technically on the books (albeit unenforceable, and in fairness, it’s unlikely anyone would try to enforce them), few black people choose to live in Kennewick. Same for nearby Richland, which was a different type of sundown town: with the whole townsite run by Westinghouse, one had to work there to live there. By hiring very few African Americans, segregation was de facto if not de jure. Most of the black population of the Tri-Cities (Richland, Kennewick, Pasco) lives in Pasco. Many older black Pasconians much dislike Kennewick to this day, and I can’t blame them.

Not that race mattered here; I just resent Kennewick’s efforts to shovel its odious past under the rug, and have made a decision to remind the city of it online every excuse I get until some official acknowledgement is forthcoming, ideally in the form of an exhibit at the East Benton County Historical Museum. Perhaps they thought me moving to Idaho would make me stop this. Nah. All that has done is put me beyond retaliation. If they can put an exhibit in the museum about the Asatru Folk Assembly’s claim that Kennewick Man (ancient bones found along the Columbia) might have been a proto-Viking, piously stating that they respect all viewpoints on the issue, they can find a photo of the sign on the old green bridge to Pasco that said something like ‘All Blacks Must Be Out By Sunset,’ and talk about those years honestly. The civic spirit of Kennewick is ‘stuff it into the closet until all the eyewitnesses die out.’ To quote Lee Corso: “Not so fast, my friend.”

By the way, any live witnesses to those sordid days are welcome to get in touch and tell me their stories, that they may be recorded. I offer you any terms of confidentiality you wish, and consideration that the memories not be pleasant to recall. If you are younger but have older relatives who remember, it would be a service to history if you could persuade them to speak with me. Memories do not last forever. You may contact me as tc_vitki at yahoo dot com.

Confessions of a closet wannabe vandal

Like the song says, everyone has a little secret s/he keeps. Mine is that I am a closet wannabe vandal. I can admit this because I know I’ll never actually do any of it.

I want to sneak around town at night editing marquees so that they read something sophomorically hilarious in the morning, with one of those sucker poles and a box of letters. I wouldn’t steal their letters, of course. I’m a closet wannabe vandal; no thief in me.

I want to print up my own bumper stickers or license plate frames, then affix them to deserving vehicles:

  • JACKASS TAILGATER–DEAL WITH IT
  • YEAH, IT’S A HEMMIE, AND I HAVE NO PREPARATION H
  • THIS TRUCK COMPENSATES FOR MY MINIATURE PENIS
  • I USE MUDFLAPS WITH BARBIES TO REMIND ME WHAT REJECTS ME
  • POLITICAL INCONTINENT ON BOARD–DO NOT APPROACH
  • MY CHILD IS INMATE-OF-THE-MONTH IN BENTON COUNTY JUVIE
  • I’M NOT RACIST; I JUST DON’T LIKE ANYONE WHO’S DIFFERENT FROM ME
  • MOUTH-BREATHER (with pic of clamped nose)
  • LOVE IT OR LEASE IT
  • NOTHING IN THIS TRUCK IS WORTH YOUR LIFE–OR, IN FACT, ANY MONEY
  • SHIT HAPPENS. THAT’S THE LIMIT OF MY PHILOSOPHICAL OUTLOOK.
  • LOOK AT THE BRIGHT SIDE: DRIVING WHILE TALKING ON MY CELL PHONE MIGHT KILL ONLY ME
  • GOD IS MY CO-PILOT. I JUST IGNORE ALL HIS INSTRUCTIONS.
  • GET OUT, STAND UP, SPEAK OUT AND LET GO
  • VISUALIZE DIPPY ENVIRONMENTAL HOMONYMS
  • I USED TO HAVE TRUCK NUTS, BUT I GOT IT FIXED
  • IN CASE OF RUPTURE THIS DRIVER WILL NEED A TRUSS
  • NRA: BECAUSE WAVING YOUR GUNS AROUND LIKE A FOOL IS THE BEST WAY TO REASSURE PEOPLE YOU SHOULD HAVE THEM.
  • OCCUPY SPACE. YOU’RE DOING IT ANYWAY.
  • SHARE THE ROAD–WITH PEOPLE WHO SCOFF AT ITS RULES
  • WHAT COLOR RIBBON IS FOR A CURE FOR THE RIBBON PLAGUE?
  • LIVE SIMPLY–SO CEOs CAN HAVE THE GOOD STUFF
  • YES, WE SCAN (Obama logo)
  • IF YOU HAD TIME TO GRADE HOMEWORK, THANK MY MOTHER FOR SENDING ME TO SCHOOL LITERATE.
  • YES, I’M A TRUCKER. I LEAVE GALLON JUGS OF PEE AND RETREAD SHREDS ALL OVER. BE GRATEFUL TO ME FOR DOING A JOB I GET PAID TO DO.

I wouldn’t be much into the spray paint concept. Although it might be fun to spraypaint rainbows over gang tags. Or emblems like I used to see in Seattle for a punk/grunge band called the Limp Richerds: a male symbol with the arrow hanging down. The slogan was ‘GET LIMP’.

It’d also be fun to make some up for various corporate-logo cars. This particular idea goes all the way back to Dudley Moore in Crazy People. I’ve thought about this every since my freshman year in college when I was on crutches and an AT&T car almost ran me down. (I got the satisfaction of raking the crutch’s wingnut across his fender, but that wasn’t enough to make up for it.)

  • AT&T: ARROGANT TWITS & TORMENTORS
  • Wal-Mart: POVERTY BREEDING POVERTY
  • Charter Cable: YOU’LL HATE US ALL DAY LONG
  • Bank of America: THANKS FOR OVERLOOKING HOW WE HELPED CRASH THE ECONOMY.
  • Frontier: LIVING UP TO OUR NAME WITH TIN-CAN-AND-STRING DSL
  • American Express: PAY OUR FEE TO LOOK COOL
  • ExxonMobil: REMEMBER THE EXXON VALDEZ
  • IBM: WE OWNED AND LOST THE PERSONAL COMPUTER
  • McDonalds: THE FOOD THAT NEARLY KILLED A GUY WHO ATE IT ALL MONTH
  • Pfizer: DON’T WORRY, JUST TAKE THE DRUG
  • American Airlines: DARE YOU TO CHECK YOUR BAGS!
  • Kraft: WE GAVE YOU POLYMER CHEESE, YOU INGRATES
  • Electronic Arts: YOU SAY THERE IS NO GAME WE CAN’T DESTROY? CHALLENGE ACCEPTED, BITCHES
  • Nike: TRY TO FORGET THE SLAVE LABOR. JUST DO IT.
  • Diebold: VOTE YOUR CONSCIENCE. WE CAN FIX IT LATER.
  • TicketMaster: TICKETBASTARD
  • Comcast: CRAPCASTIC!
  • Capital One: CAPITAL PUNISHMENT FOR YOUR FINANCES
  • Geek Squad: JUST HIRE RANDOM COLLEGE KIDS. THAT’S ALL WE DID.
  • Sears: LESS RELEVANCE. LESS REASON TO GO.
  • Apple: SUPERIOR TO YOU.
  • Chase: BANK IN PAIN.
  • UPS: UNIVERSALLY PLODDING SHIPMENTS
  • Equifax: WHEN WE SCREW UP, IT’S YOUR PROBLEM.
  • Anheuser-Bush: WITH LIBERTY AND CRAPPY BEER FOR ALL
  • Sprint: ENTERING ROAMING AREA
  • Unilever: YOU DON’T KNOW WHAT ALL WE DO, AND IT’S BETTER THAT WAY
  • Monsanto: IGOR, SHOW THEM OUR NEW SEEDS

If only.

Why credit card fraudsters get to keep trying until they score

I have just experienced one of the bizarrest, stupidest situations I could imagine.

Yesterday, we got a phone call about our Bank of America Visa card. It was from their Fraud Department. Like anyone with more brain cells than his shoe size, I hung up and called the number on the card. Yep, the real deal: someone at a branch of a specified bank (let’s call it Union Bank) had tried to jack a four-figure cash advance from our card, something we’d only do in the gravest emergency. Props to the fraud trigger system. Fair is fair: they agreed to Fedex new cards to Deb and I, in separate states no less. At this point in the story, naturally, I’m delighted with their handling.

After I let Deb know, she suggested I find out where the transaction originated, and what would be done to prosecute it. I hadn’t thought about that, but she was dead right. Where it originated might give us a clue as to where/how the information was stolen. And if it had happened at a Union Bank branch, well, that was investigative gold. Banks video everything, from ATM stuff to standing in line trying not to get caught scratching one’s privates. If I knew where this bank branch was, I could contact the relevant law enforcement, assist them with any evidence I could provide, and maybe we’d snag the crooks doing this. Great idea, dear; I will do it.

I had no idea what I was in for.

I called the BOA Fraud Department again. The first time, I got someone with such a heavy accent it was problematic to communicate. I asked politely to speak to someone easier to understand and was sent to Silenceland; they hate that, but I’m not going to piddle around trying to decipher an extremely heavy accent. I called back, got someone a little more conversant in American English, and was put through to the next level. After they validated that I was the real me, it went something like this:

“Hi. Yesterday there was a fraudulent cash advance attempt on my account. You closed it and are sending me new cards, which I appreciate. The attempt came from a Union Bank. Could you tell me which branch, so I can notify the police?”

“We don’t have that information, sir. Since the transaction was refused, we did not save it.”

“What? Did you provide it to the police, so they can actually catch the goon?”

“No, sir. Since no fraud occurred, we did not.”

“How am I supposed to notify the correct police department if you throw away the evidence of the origin of the crime?”

“There wasn’t a crime, sir, only an attempt which was defeated.”

“Attempted crimes are also a crime. How will you ever stop the sources of crime if you don’t report them to the police?”

“That isn’t the same, sir.”

“Oh, yes, it is the same. If you swung a baseball bat at me, that’d be attempted assault, and the police would consider it an offense. One is not allowed to attempt felonies.”

“It’s our policy, sir. When the transaction is refused, we do not preserve the information. Only our law enforcement department could get it, and you have to be a police officer to contact them.”

“I assume I am not allowed to talk to your law enforcement department?”

“Correct.”

“So let me get this straight. The information is available to your law enforcement department. I can’t talk to them. And since I have no idea whose police have jurisdiction, and your company won’t tell me even though it could, it is impossible for me to initiate an investigation. And you do not see the Catch-22 in this, evidently.”

“That’s our policy, sir.”

“Your bank is the best thing that ever happened to thieves. No wonder so few of them are ever caught. You simply don’t care. Okay, I have all the information I need. Thank you for your hel–”

“Sir, we do care, we just don’t reta–”

“Ma’am, I am trying to get off the phone while I can still be polite. I realize you personally didn’t set this ridiculous policy. Far and away the wisest thing you can do right now is to let me end this call.”

“Knock yourself out, sir, have a nice day.”

===

I don’t fault her for repeating back a stupid policy, nor for being a bit of a wiseass at the end–I was getting pretty frustrated, although it’s not like I was abusive or anything. My issue, as should be clear, is with Bank of America’s Fraud Perpetuation department (as I now choose to call them). Here we are with a recorded environment as the evident point of origin of the felony attempt. The amount was the sort of amount that looks like it was chosen on purpose, to slip below a certain threshold of detection and notification. There’s a chance this was done by a professional criminal who gets information from garbage cans or is an insider at a business.

And you cannot get Bank of America to help the police chase them down, nor will Bank of America give you the information you need in order to do it yourself, unless you are a police officer. And, obviously, since BoA will not tell you the location of the crime attempt, you cannot know which police to notify. How many branches does Union Bank have? Hundreds, probably, in many states. Good luck.

Thus, credit card crooks keep on crookin’, thanks to the benign neglect of Bank of America’s Fraud Perpetuation department. And they evidently know it. Evidently there’s little risk at all. This system practically invites fraud.

I’m so glad we are firing these people as our checking bank. The only reason we keep this card is for the Alaska Air miles, for Deb to take trips now and then to visit family. And I’m not sure it wouldn’t be better just to buy the plane tickets ourselves.

Outing predatory law enforcement in Washington

(Washington, the state. Obviously. Is there another place named Washington that comes to mind when one says the word? If so, I’m not aware of it. I refuse to say ‘Washington state.’ Let other Washingtons, if any exist, add qualifiers.)

This is my farewell gift to the people of the beautiful, diverse state in which I spent thirty-nine years. I plan to update it as I learn more, so if you have experiences to share, please comment.

While it’s no secret that plenty of American small towns depend for a percentage of their revenue on police issuing ridiculous traffic tickets to tourists, Washington seems to be one of the worst in this regard. The Speed Trap Exchange is a great idea, but poorly maintained and organized. Really too bad.

My definition of a ridiculous traffic ticket is one issued for a paltry (<3 mph) violation of a stupidly low speed limit, or for deceptive signage that tends to assure that otherwise safe and careful drivers stand a fair chance to speed by innocent error. Being stopped for 10 mph over the limit on the freeway is not predatory or ridiculous: accept your ticket and pay your fine. Same for failing to heed a school zone, unless they have conveniently concealed the sign.

Town/city (County):

Bingen/White Salmon (Klickitat): quaint sailboarding heaven with a long reputation for persnickety and predatory ticketing.

Black Diamond (King): a fast-growing former rurality with great views of Mt. Rainier–and police who live to issue tickets for going 2 mph over the limit.

Brier (Snohomish): a tiny suburb of Lynnwood/Edmonds with about three police officers and no noteworthy crime. Favorite sport: radaring people on the way down a steep hill for a few mph over the limit.

Cle Elum (Kittitas): a freeway commercial loop town in a gorgeous setting–until you get ticketed for going 1 mph over the limit.

Clyde Hill (King): a wealthy western suburb of Bellevue near the SR 520 bridge with a very long reputation for eagerness to ticket. I wouldn’t go so far as to say that your Camry was likelier to be ticketed than your Mercedes, but I’m thinking it.

Colfax (Whitman): a wheat town at a major crossroads leading to WSU. An otherwise inoffensive place with a plodding speed limit for which you can expect a ticket for even 1-2 mph over the limit. Infamous as Washington’s worst predatory speed trap town. The very worst, most obvious, most blatant, most unapologetic. If you speed through Colfax, either you hail from afar and know no better, or you don’t mind tickets. It is so notorious that TV commentators joke about it on the air during Coug football games.

Naselle (Pacific): part of the whole Pacific County ticket-crazy zone. They won’t bother to ticket the massive RV slowing everyone down in violation of the law, but if you’re doing 58 in a 55, expect to be stopped–State Patrol and county deputies both have this place on lockdown.

Oak Harbor (Island): the primary town of Whidbey Island, but a combination of frequent speed limit changes and reputed different treatment for local addresses vs. tourists make all of Whidbey a ticket minefield. Side note: I once got to be part of completely legal high-speed chases against the Oak Harbor Police in one of the greatest ROTC field training exercises ever (one you couldn’t even consider doing today). They were really annoyed when we won the engagement and the E&E. Helps to be advised by Special Forces, nearly all with Vietnam combat patches.

Raymond (Pacific): Nirvana played their first gig here, and probably got a ticket for playing 2 mph over the limit. One of those towns where it looks like you’re out of town and on the highway again, but until you see a new speed limit sign, you aren’t. Police have nothing better to do than cite Seattleites headed toward Long Beach.

South Bend (Pacific): another joyous center of Pacific County’s predatory enforcement. Watch for signs like a hawk. If you have Oregon tags, or worse, California, you’re even more screwed.

West Richland (Benton): a sprawling suburb of Tri-Cities, and home to its most predatory law enforcement. Speed limits make little sense, unless the purpose is to enable officers to ticket you because, feeling bad about the locals stacked up behind you who are outraged at your respect for their city’s law, you foolishly yielded to their tailgating and decided to speed. Just pull off and let them by, especially if there are five or more–that law will be enforced for the first time on the very day you violate it.

Thank you, Washington, for thirty-nine years. When I first came, you treated me so abominably I believed I would hate you for all my days, and leave you the instant life drew me away, swearing never to return in peace.

Luckily, it got better. Your natives included my best man, some of the finest friends I’ve ever known, people who gave me opportunities and lessons, neighbors most people would ford a river of steaming sewage to have. In the end, on balance, the good far outweighed the horrors, no matter how early and harmful those were.

On balance, in years between the second Nixon and second Obama administrations, you wrought me more weal than woe. I will miss your emerald flag, your silhouette state highway signs, and your delicate curves. I was never a Washingtonian, but I hope what I gave back to you over two generations showed you my full gratitude.

I’ll visit.

Big Brother 15: CBS’s gigantic disconnect

If you were ever tempted to believe that ‘reality’ TV accurately reflected the events that occurred during taping, this should fix that wagon.

In case you have better taste than I do, Big Brother 15 is the current season of CBS’ reality’ franchise, in which some 14-18 ‘houseguests’ take up residence in a sound stage mocked up to resemble a large ‘house.’ They get little to no news from the outside world except in the most serious cases, such as 9/11, when one contestant had a relative in the WTC (happily, the relative was uninjured). Each week, contestants compete to become Head of Household, which has perks, including nominating others for a live eviction vote. There are more twists and curves involved than a debate with my wife, but that’s the game in a nutshell. It lasts between two and three months, with taped shows airing twice weekly and a once-weekly live show. Live camera feeds are available for subscription, which makes it impossible for CBS to cover up the full story. Even when they cut all the feeds, contestants are sure to discuss events spontaneously after the fact.

Over the years, there has been plenty of drama on the sound stage. With dozens of cameras and microphones inside the residential portion of the sound stage, CBS has a vast surplus of footage available per week, compressible into about an hour and a half of TV time. You’d expect a lot to fall through the cracks, but you’d like to expect that you got a representative sample of how people acted.

Nothing of the kind.

We’ve had a few near-fistfights, a lot of tears, some sexual activity, plenty of nudity, shouting matches, outright delusions, meltdowns, ejections, a knife held on someone, vandalism, and quite a few objectionable comments. We got to see most of that unfold, most of the time, on some level–it was the sort of TV the producers love. (By the way, the production company is called Endemol. Who came up with that name? It sounds like a medication you’d hear about on pharmercials. “I was always listless and depressed. My spleen seemed out of whack. I had lost my sex drive and had a craving for raw leeks. So, despite never having heard of it before, I asked my doctor about Endemol.”)

This season, it’s gotten bad. One contestant, Aaryn from Texas, has behaved like a narcissistic ‘mean girl,’ throwing out ethnic and homophobic remarks that have earned her the nickname ‘Aryan’ from recappers. Another, Gina Marie from Staten Oiland, hasn’t been much better. Contestants have sarcastically ordered Helen, the affable Asian mom and political consultant from Illinois, to ‘go cook some rice.’ They’ve mocked Candice, a resilient African American speech therapist from Houston, for the size of her derrière (which isn’t even that substantial). Every season of BB has one visibly gay man; sometimes they also cast a lesbian, though it’s always a lipstick lesbian. This season’s visibly gay contestant is Andy, a witty public speaking professor from Illinois. It didn’t take the bigots long to locate the word ‘faggot.’ And none of the racism and homophobia is any secret to anyone in the house; Howard, a sincere, ripped African American youth counselor from Mississippi, has said on the live feeds that he has to bottle up most of what he feels in order to get through the game. I’m impressed that he can. There have also been anti-Semitic slurs. The more of this I learn, the more I respect the minorities in the sound stage, and the more I want them to win simply because their path to victory will be that much harder, thus more well deserved. I want to see them celebrate as, one by one, the bigots get booted.

And this brings us to the gigantic disconnect: the TV show has shown none of the bigotry. I suspect CBS was told by its advertising sponsors: “Do it and we’re done with you.” It’s not that the word isn’t out. Gina Marie (pageant production) and Aryan (modeling) have already been sacked by their real-world employers; the press release from Gina Marie’s employer was corrosive. Thanks to the live feeds, and those who recap them (my brain would suffer irreparable harm), the whole nation knows or can know the truth. Yet CBS refuses to show it, even though people using vile words like ‘nigger’ or ‘faggot’ would certainly spike ratings as people would watch in outrage. What cannot be hidden is Julie Chen’s obvious loathing for the cast. I’ve never felt much sympathy for Chen until now. I can only try to imagine how she felt when Aryan described Helen as the first Asian she’d ever met who wasn’t doing her nails.

Yeah. It’s that bad.

There’s a movement to have the bigots kicked off the show, and of course the usual “We Hate PC” counter-movement. Here’s the thing: if CBS did boot them, they’d have to field awkward questions about why they failed to televise the bigotry to begin with. That would prove to even the most gullible that what they see is not representative of reality. I myself don’t think the bigots should be ejected from the game, because then we wouldn’t get the joy of watching them crushed. I want the targets of their abuse to have the satisfaction and material rewards of well-earned victory. I also believe that it’s important for us to see that, while these attitudes may be in decline, they are not dead, and they still need to be countered and rejected by honest women and men. I do think it’s dishonest of Endemol and CBS not to show some of the despicable behavior, so that the casual viewing public remains hoodwinked, and so that they can duck some of the controversy–and, if my analysis is correct, keep the ad dollars.

Reality TV is unreal. Never forget that–or if you didn’t grasp it, know it now.

Update: one of my favorite blogs, angry asian man, seems to see this as I do.

A service to the technologically unaware

It’s pretty common for me to see someone on Facebook, or wherever, complaining that this or that suddenly stopped working. Or reverted back to an older setting or version, or doesn’t work as advertised at all, even though they looked it up in the help. It’s pretty frustrating for them, because they don’t see how that could be. “It’s supposed to work! What idiot designed this?” Some of the reactions seem to personalize it, as if someone is deliberately messing with them; others are just woe-is-me of some sort.

I’m patient with it unless/until they try to get me to ‘fix it’ for them, or more or less demand that I (who used to work with computers, thus I must know All Things Technical) take personal responsibility for it. That tripped your BS meter, unless you have ever worked at supporting computer users. They usually want someone to bitch at for their frustration, and the helper/tech will do. Somehow, it’s the helper’s fault that someone else created a flawed thing. This is why a lot of people who could perhaps help you, choose not to. They’ve been through that too many times. Those who have not yet learned, or for whom the validation of successful problem-solving is too alluring to resist, keep volunteering assistance.

The words I hated most, and that immediately marked a user as not grasping the situation, were “I don’t see why you don’t just FIX it.” If that were feasible, lady, and if it were that easy, I would. Your great-nephew would–he’d just overwrite everything you have, break everything you want to use by doing an easy reinstall, and then vanish when it came time to help you get your “e-mail working with your printer, and your software downloading in your drive, and your Works chart colors back the way you want them again.” Or whatever other way in which you imagined that solving computer problems was exactly the same as car repair. (That quoted list of complaints was a fairly typical sample. Most people don’t know what the tech terms actually mean, so they misuse them to try and sound more technical, which makes them in fact sound pretty dumb. Kind of like the non-Spanish speaker who responds to Spanish by saying ‘El grande pantaloons’ or ‘buenos nachos.’)

So I’m going to present some generalized realities that a lot of people don’t grasp. Words of ultimate futility: “But it shouldn’t be this way!” Many things should be and are not, or should not be and are. I don’t care how it should be, because I don’t deal in ‘should.’ I deal in ‘will’ and ‘won’t,’ and ‘can’ or ‘can’t.’ I can, however, tell you how it is. You’d be less annoyed if you knew. Or you might be more annoyed–but at least you’d be less mystified. It isn’t always just you. Sometimes, the situation is just unpleasant. It might help to know, at the very least, that it’s not always your fault.

1) Any large, complex piece of software, be it Facebook, your new Massive Ultracarnage III game, or MS Word, always has major imperfections. There are ways in which the documentation is simply wrong. There are features that are broken from day one. The help file cannot possibly keep up with the reality; no one’s willing to pay that many tech writers.

2) Most major ‘upgrades’ are net backward movements, adding some features but mostly moving the same stuff around so you have to look for it all again. It’s not your imagination. You’re not crazy. That’s reality.

3) Most major changes are a series of additional pieces bolted on, rather than rethinking the whole base concept. Thus, most highly mature software is like a passenger car that was evolved from a tricycle, and deep down inside it, still has that tricycle, which is no longer needed functionally, but it’s too much headache to remove, plus removing it would break everything else, thus the whole thing would have to be rethought and re-engineered as a car from the start. They won’t do that very often.

4) If software is online, such as a website, and is very popular, its information and code are stored across large amounts of computers and storage, with some redundancy and ability to share the load if one of them has a problem. This means that your reality will not always be the reality of everyone else. “It’s working fine for me, sorry.” That’s usually temporary, as they are gradually fixing something, upgrading something, or propagating some change about the system.

5) Sometimes, when something on a website is messed up, or an ‘upgrade’ turns out to be broken, or data is trashed, the easy fix is to revert to a fallback copy known to be good. This means that changes in the meantime were lost. It might be many or might be few, depending on how many people used that and how long it took to realize that the new Doodad had a memory leak that threatened some dire consequence.

6) Information systems management is a lot like generaling a battle. You make some hard decisions on the fly based on the best information you have at the time, and you try to avoid heavy casualties, but stuff happens. Expecting everything to go right most of the time flies in the face of this reality. It’s rather a miracle any of it goes right, ever, for any sort of bearable price.

7) All changes are beta-tested on live users. You are the guinea pig. “Why don’t they test it beforehand?” They do, but what they consider beta-testing is not comprehensive because no one can think of ways to creatively break software like several million people. They don’t have several million in-house testers and can’t get them. The only real way to find what’s truly messed up is to give it to the public and let said public work its magic by diversity of use.

In theory, beta-testing should mean ironing out the major kinks before inflicting change on users. In reality, users are the beta testers. They hand you the car and let you do with it what you want. Some people will drive normally. Some will drag race. Some will repeatedly slam on the brakes to see how long it takes for them to fail. Some will set up ramps and attempt stunt jumps. Some will refuse to drive it over 10 mph. Some will wrap it around the first tree they see. Some will put it on a grease rack and start altering it. What is sure: if there is a flaw, someone will turn it up, either by accident or by using the car in a way it was never intended. Software works like this.

A few years back, I remember, there was a WWII operational game that inventoried each unit down to number of operational vehicles and weapons. Amazingly detailed, and players could create their own scenarios to simulate nearly any battle. There was an enormous argument when someone set up a company of trucks and pitted it against a unit consisting of one Tiger tank (which, in reality, could have taken out twelve trucks without even firing its main gun; just run them over or machinegun them). The trucks always won. You can’t imagine the bitchfight that followed, with people screaming how unrealistic the game was. Never mind that the objective of the game was to simulate divisions and corps moving against each other; this microexample ‘proved’ the game was not realistic. Here’s what’s unrealistic: any competent officer or sergeant–hell, a private–attacking a heavy tank with a bunch of trucks in the first place. The developer (Norm Koger, an exceptionally capable fellow) used the term ‘pathologically strange scenarios,’ and he was right. But the point: someone was going to try that, and claim it to be a Major Issue.

8) In information systems management, sometimes so much goes wrong at once that–like medical staff after a catastrophe–the technical people must prioritize. It’s not that your issue doesn’t deserve fixing. It’s that there may well be five more major issues that you don’t know about, that affect hundreds of thousands of users, whereas yours only seems to affect a few thousand. They will triage the eternal process by number of users impacted, severity, and so on. This means there are numerous small problems that will simply never be fixed because they will never be important enough. Repair and testing resources are finite. If you have one of the small problems, you may just be screwed. Since there is always someone with at least a broken leg or a severed artery, your nagging hamstring pull may not get any attention; you may just have to work around it as best you can. Sucks when that happens.

9) Why are nearly all upgrades actually downgrades, or unimportant lateral movement at the very best, as described in 2)? Because you, the user, really aren’t the priority. You never have been. You are dealing with the programmer mentality, which prefers to create the new rather than fix the old. The programmer mentality is abysmal at designing user interfaces–which are the way users interact with the system–because the programmer doesn’t care that much how many steps the path requires, simply that the path eventually leads there. Watch the way a Facebook game devolves and you’ll have an example. It will keep bolting on more and more stuff, in this case to generate revenue, and because programmers like to keep creating the new, but hate going back to rebuild the old. What if most users like it the way it is and don’t want any changes (they haven’t even adjusted fully to the last batch)? Not the programmers’ problem, because the users aren’t what drives the thinking. They can never come out and say that, of course; it’s a shibboleth.

If programmers went back and made everything work correctly, really did it right, they’d get bored. They don’t like doing that. Programming involves more artistry and creativity than most people imagine; creators gotta create. Perhaps more importantly, if they didn’t keep coming up with new stuff they imagined would improve the system, there’d be less need for programmers, with all problems fixed and nothing new planned. Programmers like to have jobs too, even if their job is in fact to make your experience worse. It’s their mortgage payment vs. your happiness; the former wins.

10) Ideal software on a large scale is problematic to create, even starting fresh. In theory, developers would come up with a concept, build it, test it, find all the major flaws, release it, learn about a few that slipped through the cracks, fix those and be done, and move on to re-imagining the next major version. It’s never like that. That takes a long time, and with nothing new being released, there is less new revenue. At some point, everyone who wants it has bought it or pirated it. What happens is that developers wing it a lot faster, and let the world find the flaws, which take longer to fix–and which delay starting on something new.

11) Thousands and millions of users all have computers that differ as much as one human from another. A few humans can’t stand cilantro, for example; it tastes like soap to them. The rest of us can’t taste the soapy stuff, and we keep dunking our chips in the salsa. There is probably someone mortally allergic to kumquats, will go into convulsions if they even touch one. Some people are allergic to everything. We vary.

Even if the hardware were all the same, a different mix of software is loaded on each, and most software does something to the operating system when installed. This means it is inevitable that some user will have some deadly combination of hardware and software, duplicated in only a few cases, that happens to mess with the one piece a given system must have. There is no practical way to troubleshoot or fix that, unless it’s widespread enough to trace to a single item (usually a specific piece of hardware, like a video card, or perhaps even a specific version of that hardware’s accompanying software drivers). Why do the tech people always ask you for a full list of what hardware you have? This is why.

For example: I bought one of the Diablo games. Everyone else loved the new game and said it was brilliant. It hard locked my machine after a few minutes. If this were very widespread, everyone else wouldn’t have loved the game. It probably had to do with some video or sound driver, which I could have upgraded and hoped for the best. Or I could just decide it wasn’t that important, which is what happened. Same with one of the SimCity games: about ten minutes in, just as it was getting interesting, it crashed. Not for most people, who thought it was the best version ever. When you’re in that situation, if you’re in a small minority, don’t count on a solution. It rarely comes.

12) A fresh restart solves a lot of problems, often enough to always do it. Clear the cache, power cycle the modem, reboot the machine, then immediately try what isn’t working and see if it fails again. This is why techs always have you do this: it solves enough problems that it’s nearly always worth a shot. No failure is diagnostic unless it can be reliably repeated from a fresh start, because some failures are a result of an extended, deteriorating operating system session which something else caused to begin deteriorating.

If you can start fresh twice and get the same failure, reliably, you can reproduce it. If you really want it fixed, being able to reproduce it on command gives the propellerheads something to work with–because there is, then, a way to know when it is addressed. Magic words to tech support: “I can reproduce the failure every time from a complete fresh start.” They can sink their teeth into that.

So, you have problems. You always will, here and there. Using a computer is like driving down a highway that has some frost heaves and potholes. Some you will miss, either because you never drove that stretch of road, or because of your alertness. Some you’ll hit. Some will flat a tire or crack an axle. The people who make the software are mainly concerned that most people eventually get there, even if they have to take detours. This may mean that some roads just keep deteriorating, because they are less traveled, and because it was more important to fix a major bridge that was about to fall into a river.

You can still be annoyed about this if it helps you, but the annoyance isn’t going to change reality. But maybe if you at least understand why it’s this way, you’ll be able to guess whether the problem is worth trying to report or troubleshoot, or whether you’re better off just living with it, working around it, or rethinking how important it is to you. Expecting perfect computing is like expecting a perfect round of golf every time, something not even tour pros achieve. Their success is mainly judged by how few major mistakes they make, and that is also true of computing–for developers as much as users.

Let’s share a victory

Some of you might know that I’ve got serious knee trouble, for which I’m undergoing rather unpleasant but helpful physical therapy. We have GEHA as an insurance provider, and they contract with an outfit called Orthonet to review treatment programs and approve care. My PT set up a plan of eight visits, which seemed logical to me: let’s do this for a month and see where we are.

I soon got a letter from Orthonet: they approved only seven visits. This mystified me. What was the logic? I called GEHA, who basically said I’d have to call Orthonet. I did this. The minion could not provide a responsive answer to this question: “Okay. My PT says I need eight visits. Your case manager evidently disagrees, thinking seven are sufficient. Explain the logic, please. What about my case prompted this case manager, who–unlike my PT–has not actually seen either of my knees, to decide that seven were all that were necessary?”

Of course, the minion served up the standard vaguenesses and horse hockey that are designed to baffle, confuse and frustrate people into just giving up. Evidently that’s their job: to get people to give up and accept less care. I advised him that none of that had answered my question, and that if he couldn’t answer it, then I wanted to speak to the case manager. This evidently was a very irregular request: to speak to the actual individual who decided that his wisdom was superior to that of the medical professional. I insisted.

Somehow, they got a case manager–if not my own case manager–on the line. He spoke in the rapid “I’m way too busy for this sort of thing” tones of someone who also has the power to take action and needs not to be slathered in protracted conversation. I asked him the same question. He said it was a good one, and that he didn’t know why. Very quickly, he agreed to resubmit the review recommending the eighth visit. There was zero fight. I thanked him and the conversation ended, goal achieved.

Now let us deconstruct the reality of all this, because while it would seem I should be very happy with Orthonet for giving me what I wanted so quickly, that is really not so.

  • My PT recommended a course of treatment. The minion’s first response to my question had hinted that they basically always approved one less of whatever was requested.
  • As a reflex, on the logic that Orthonet is contracted by GEHA to save it GEHA money, they therefore approved one less visit. The average person, less obstinate or confrontational than myself, would simply accept the reduced care. One presumes that if my providers expected this, they’d request nine visits so that I’d get eight.
  • Orthonet’s first line of defense against pests of my ilk is to have their toll-free line answered by people with minimal power, whose work is to spout gobbledygook. Most people are nice and do not like to be confrontational, and also won’t ask such a blunt question; they also won’t insist on a real answer. This should get rid of most people. Money saved. They will get less care, of course, but that’s the whole idea.
  • If however one remains politely insistent (thus not giving the minion a valid excuse to hang up), one will be routed to someone with authentic power of decision. This person is extremely busy and will take the easiest route, which is to concede. Okay, we lost this one, but that’s okay, we expect to lose one out of twenty. Nineteen savings, one loss, duh, winning.

Why I’m not satisfied should be fairly obvious: in the first place, a lot of my time was wasted. In the second, the only logic in play was money-saving. If the physical therapist had asked for sixteen sessions, they’d have authorized perhaps fourteen or fifteen. Had the therapist requested four sessions, they’d authorize three. There was no medical value in play. So yeah, I won a victory of sorts.

Some situations are just designed to screw you. It’s not personal. They screw everyone.

A long time ago, in a small Washington county seat, I took my first driver’s test. I’d heard that everyone who went to this testing venue flunked the first time. It was so with me. For example, he directed me to parallel park in a space without markers and with a parked vehicle only on one side, and ordered me to treat the space as if there were a car behind. He could thus automatically fail me on that part, on the grounds that he could say that my parking effort required room that would not actually have been available. All he needed was to find a few other fails, and I’d have to come back later and pay for a new test. That was his racket: keeping his job by keeping testing volume and payments high. Of course, being sixteen, I didn’t really have options, which he also knew.

Our greatest social parasites are not those we support with our tax dollars. They are those who automatically put people to more trouble and expense than is necessary in the hope/belief/knowledge that most people will just swallow it. Some people wonder why I fight things like Facebook profiling, web trackers, debit cards and nearly anything Google comes up with. This is why. I can’t make anyone else fight it alongside me. I can only make sure that the fight with me–if only me–costs the other side something.

Well, that and I can make sure the world hears about this Orthonet outfit, and its actual impact.

A Craigslist salesbabble and rantbabble glossary

With the large amount of commerce and commentary that emanate from CL of late, some trends of vocabulary have arisen to accompany it. Some already existed, but some are morphing or being invented. Language is dangerous on the propaganda principle, in that when the word is repeated often enough, the human mind inclines to take it more at face value. Glance at a Red Robin menu sometime, for example, and count the uses of ‘zesty,’ ‘hearty’ and ‘tangy.’ None of those really mean anything, except that they’re trying to convince you the food is good. Yet the overall impression you take from the reading is one of energy and strong flavor, simply because of the words they repeated.

Therefore, someone has to step up and translate the CL salesbabble and rantbabble. This is the work of writers, who are supposed to contribute some of their understanding for the common good. Just plug in the real meaning for the term, and read the ad that way, and you are good to go.

!!!!!!!!!!!!!!!!!!!!!!!! or ***** or any other sprayed punctuation: “Mostly hype, move on”

Action figure: “Toy I outgrew.”

Affordable: “Desperate.”

ANYTHING IN ALL CAPS: “Uninteresting; this is my way of trying to get your attention”

As is: “Pretty sure it’s got problems.”

Athletic: “I walked last week from my car to the grocery store. And parked far away!”

BBW: “Really fat.”

Bizop: “Scam.”

Build your brand: “Marketing is all on you.”

Collectible: “No one collects this.”

Cute: “Someone’s wife once liked it.”

Detail ‘orientated’: “Can spell, unlike me.”

Distinctive: “In atrocious taste.”

Flexible hours: “At our beck and call.”

Forever home: “Hoping the crockpot won’t come into play.”

Franklin Mint: “Worthless.”

Full service: “I don’t return phone calls.”

Gorgeous: “Meh.”

‘Grammer natzi’s’: “Literate individuals.”

Great find: “Wasn’t such a great find for me, so I want it gone.”

Great view: “You can see some buildings and a farm.”

Highly collectible: “No one ever did collect this.”

Homebody: “Don’t really like doing anything.”

HP: “Highly Prone…to problems.”

HWP: “Somewhat fat.”

Inkjet: “Money sink.”

Landscaping: “You must pester me if you plan to get me to do actual work and accept your money.”

Limited edition: “Didn’t sell to begin with. Except to me.”

Make offer: “I know it’s worth very little. I hope someone will offer me too much.”

Management trainee: “Powerless toady abused by customers and manager alike.”

McAfee: “I bought a real virus scanner, so I want to dump this useless one on some sucker.”

MLM: “Much Lucre for Me.”

Must see: “Bores most people.”

Needs repair: “In ruins.”

No frame: “Wasn’t even worth framing.”

Nonprofit: “Pay sucks.”

Or best offer: “I’m desperate. Lowball me. I’ll guilt you, then I’ll take it.”

People-oriented: “Must deal well with assholes.”

Price is firm: “I know it’s not worth what I’m asking.”

Rare: “I have no idea how rare it is.”

Runs good: “Has other problems you will discover later.”

Rustic: “Plain.”

Section 8: “Get your concealed weapons permit first.”

Seafood processor: “Trawler slave.”

Shabby chic: “Old junk.”

Socially conscious: “Cheap.”

Spacious: “Will hold all your crap.”

Timeshare: “I can’t believe I fell for that.”

Vintage: “At least twenty years old (for electronics, five years).”

Works great: “Will probably work long enough for you not to sue me in small claims.”

Worth at least twice that: “Worth half that, if even that much.”

‘Your a moran/looser’: “I lack all sense of comic irony.”

How the Google data hydra begins to die

I think I watched a head of the Google data hydra wither and die today–the second one in two weeks. It’s hard to predict the future, but this may have meant something for someone besides me.

What it is

Let’s define what this ‘data hydra’ is all about, and why I call it that. Here’s what Google does. It provides a very useful free service or software product to the public. The idea is to entrench that service to the point where it becomes a need, not a want. Here’s the catch: each of these services will phone home to Google on what you did, helping them to assemble a multi-faceted portrait of you for marketing purposes. Google can then sell advertising targeted at you. Some of it is camouflaged as stuff other than advertising.

You may not resent this. If you do, it doesn’t bother me; the choice is very individual. But if you do not resent it at all, the rest of this post may be of marginal interest. You may consider that it’s a voluntary business transaction in which we use the service in return for fair compensation of surrendering some data for their use. If so, you probably don’t think this whole subject is worth discussing. Okay.

The data hydra has tentacles. These fasten into your system and begin to report back. The best known are cookies, little data bits that can report back to Google from many non-Google sites. I don’t know what all they report, but I know that they want to remain on your machine between sessions. Less known are web trackers, little beacons that also may be on many non-Google sites. Thousands of web advertising companies use them, and most of you have no idea they are there. However, if you wonder how Facebook knows you just went to a site pertaining to travel to Bali, that’s how. Google, of course, uses them as ubiquitously as possible. A tentacle that presents Google with the richest harvest is actual applications and helpers that you download. If the thing is on the web, there are at least ways for you to refuse to let it work on your machine. If it’s on your machine, it can do whatever it wants, phone home any time it cares to. The most common would be Google Chrome (web browser; what’s better positioned to listen at your e-keyhole?) and Google Earth (surface view software). I’ve always loved it when people claimed that Google Chrome gave them better privacy. If anyone honestly believes that a Google application running on his or her computer will not make 100% sure that it has a backdoor saying ‘Google is the exception; Google gets everything’, that’s fine. You’re in the position of Native Americans signing treaties, pretty much, but have fun.

Everyone has to decide where his or her front line is, if there is to be one, in the battle with the data hydra. Or just do what most people do: say “screw it, who cares.”

My battle fronts

If you don’t use anything by Google, you still don’t shut out the data hydra, though Google would have to go further to profit from knowing what you read. I block all Google things that I can on as many sites as I can, selectively enabling some when it’s easier than fighting. Thus, everything from Google presents a decision: will I use it, and what will I tolerate in order to use it?

Google Chrome: will not use. I assume that if I use that, all other privacy efforts are defeated.

Google Earth: tried, uninstalled. Novelty application, but clunky and just isn’t very necessary.

Google Accounts: a key feature of all Google tracking. In their ideal world, you would always be logged into your Google account. Thus, as often as possible, they deny you features unless you login to a Google Account, in which case you are offered a richer experience. I have one, but I don’t use it very often.

Google Search: have long used, blocking all the cookies. Also have several browser add-ins to lie to it about my location, spam it with spurious searches, and otherwise feed it mountains of baloney. Still useful to me, though they are gradually making it worse, and driving me toward others.

Google Documents: probably the smartest trick Google ever pulled, with the potential to make Microsoft irrelevant. Offers cloud computing: ‘here, let us store your data; it will never get lost, and you or anyone you permit can access it anywhere.’ Of course, the big draw here is to make you login to a Google Account. Sometimes, they demand this just to view the document. In most cases, they demand it if you want to modify it. I fear this one the most, because due to my line of work, it’s possible I could be forced into doing Google’s bidding in order to get paid. Employers don’t care about your data hydra concerns–they do what’s easy for them, and if you don’t like it, find another job.

Google Groups: Google decided to simply swallow Usenet whole. Google Groups allow a fairly clunky form of collaboration and discussion, which can be as private as you wish. They were the cause of me creating a Google Account, because my RPG group was run by someone who embraced Google whatever and I wanted to be able to communicate and participate. However, I always hated this in silence, and I’ll admit that (years later) when they waited until I missed a session, turned it into a behind-the-back bitchfest about me, and kicked me out by phone call without the slightest phase of ‘here is what bothers us, we will face you honestly and give you opportunity to change your style,’ one of my consolations was that I never had to use the Google Group again. Easily dispensed with, unless your esoteric interest happens to exist in a Google Group.

Google Translate: will translate to and from some thirty languages, with passable accuracy. I have used it mostly as a dictionary. Bing has one that seems just as good. Recently, Google has been periodically breaking some of its features for people who block as many tentacles as I do. Today, I deleted GT from my toolbar. I wanted to do something, Google was refusing to load GT, and I decided I’d had enough.

Google News: aggregates world and local news, very handy for avoiding mainstream media’s ‘here is the story we order you to care about today’ manipulation. How do they decide what’s local to you? They look at your IP and figure out where you are. GN was the first of my Google uses to begin periodically breaking itself unless I gave it what it wanted. Happily, news aggregators are everywhere. I deleted the toolbar button several days ago, tired of dealing with ‘will it work for me today, or not?’. I don’t like its replacement’s layout as well, but it always works for me, and it gets my current location wrong enough that I can bear it.

Gmail: will not use. Obviously.

Google Toolbar: will not use, same reasons as Chrome. I’d rather comprise my own toolbar.

Google Maps: not needed. Alternatives are just as good.

Google Books: useful now and then in research, long as I can limit what they get.

Google everything else: not relevant to my world.

When you think about it, deciding to resist Google is a formidable task. Look at all that stuff. I don’t even want to use Google Anything ever again if I can help it, and they have even me caving in on some of it. By now, surely, you understand where they get all this information. Most of us give it to them because it’s easier than resisting. Basically, Google is like the annoying guy who has some redeeming features, who keeps subtly pressuring the woman for sex. The woman finally decides to get it over with, since he’s not that gross and she sort of likes him in some ways, and gives in. Google: analogous to the grey area between actual date rape and authentic consensuality.

What happened, then

Last week, I decided that if Google wanted to make News a crapshoot for me, I just didn’t need their version. Today, the same thing happened with Translate. Two data hydra heads, rendered meaningless for me, battle over. And it makes me wonder, because Google is sort of like a giant mudflow with enough weight behind it to seep into just about anything that isn’t solid, watertight and strong. It will continue to push: to offer new services, but exact a privacy toll for their use. When someone decides they just don’t need that particular Google service, Google loses a product. You are the product. You generate evidence of preferences, thus you create Google’s merchandise. Less use of anything from Google is what Google rightly fears. Thus, the day someone just stops using a piece of Google, a data hydra head is vanquished.

Google should pay us

So should Facebook. The default assumption, never questioned by most of us, is that Facebook and Google services represent fair trades for our marketing data. There are a lot of ways to look at this. “That was the deal, and you took it, so don’t renege. By refusing them all possible information, you’re stealing from them.” I guess if you see the world that way, most of my blog posts probably don’t interest you. My own way is simple: while Google and Facebook do the above, and probably specify their rights to do the above deep in the bowels of legalese-laced Terms of Service, they have never frankly disclosed all the data they mine, how they mine it, and how much money each of us makes them. They just kinda sorta did it the backdoor way. That’s not forthright business, so I reserve the right to be less than forthright myself. Telling the truth to deceptive people is a fool’s game; we are entitled to deceive the deceptive.

If they offered us real money for our data, telling us up front what they’d collect, that’d be different in my eyes. They won’t, naturally, because they don’t need to. We’ll give it away to them as the barter toll on the information highway, and since it doesn’t come out of our pockets, it doesn’t register.

What you do is your call. My goal is to use as little Google as I can get away with. If they want my data without resistance, they can make me an offer. Until then, I fence with the heads and tentacles of the data hydra, and for the most part, I think I win.

Most precious metal bugs don’t even believe their own philosophy

It’s a beautiful day: silver and gold are burning. I believe that a reasonable price for silver is $12-15/oz, and that gold is reasonable at $600/oz. I don’t care what Mr. Market says; Mr. Market is an idiot. Don’t try and tell me how Mr. Market is wise, swift and sure, all hail Mr. Market. When some money market funds broke the buck, panicked investors fled to safe havens: to money market funds! That’s what an idiot Mr. Market is.

Would you like to know how to tell if a precious metal hoarder really believes his or her own philosophy? Most don’t believe theirs. Many bought piles of gold at $1800/oz and silver at $40/oz. The enormity of those prices tells me that the reason was not long-term profit, but fear of some Grand Calamity. I’ve had the same discussion with many of them, and I’ll share it with you.

PMB: *grumble grumble* “I don’t trust any banks or any government or any anything. It’s all going to hell. I’m going with gold and silver, it’s the only thing you can count on.” *mutter mutter about socialism*

Me (drawling a bit): “Okay. Mind if I ask you a question or two about your philosophy?”

“Okay, sure.”

“Cool. First off: are you still putting money in a 401K?”

“Well, of course! The job matches my contributions and I get a tax benefit!”

“Seriously. So you believe everything is going splat, but you still put money into this. You don’t even believe your own philosophy.”

Or, they may answer: “Hell, no! None of that is going to be around!”

Me: “Makes sense. I don’t have an issue with anyone’s philosophy as long as they believe it. So you are loading up on metals; fair enough. Without being specific, of course, can you tell me where the metal is, very generally?”

“Well, I bought it through Edward Jones.”

“Really. So you don’t even have possession of it?”

“Would you want all that in your house? Criminals are getting bolder every damn day! Anyone who isn’t afraid is an idiot!”

“Really. So in your apocalyptic scenario, with civil disorder and everything in collapse, you truly think you are going to be able to go down to your local Edward Jones office. And the pleasant receptionist is going to be at work, smiling, ‘Yes, Mr. Smith, right away, Mr. Smith.’ You do not even believe your own philosophy.”

Or, they might respond: “I got it at the metal trading place, and it’s in my safe deposit box.”

Me: “You’re serious? So let’s draw this all in a picture. It’s the day of the Great Collapse. You need your gold! And you imagine that you’re going to go down to your B of A branch and the smiling teller will gladly let you into the vault. What are you going to do when you find out that, under martial law, there’s a platoon of the regular Army guarding it with automatic rifles and fixed bayonets? ‘The bank is closed, sir. Please step back to the sidewalk.’ ‘But you don’t understand! I need my damn gold and silver!’ ‘Sir, this property is under martial law. I have authority to use deadly force. Now please step back to the sidewalk, or lay down on the ground with your hands clearly visible. I would rather not use that deadly force.’ You don’t even believe your philosophy.”

Or, they might respond: “Well, I’ve got it in a few locations, easily landmarked. All of them are within a day’s hike of each other, none are subject to being in the same nuclear blast, and none are endangered by significant natural disasters like floods.”

Me: “Okay. Sounds like you’ve thought this through. Just out of curiosity, what’d you buy?”

“Mostly 1-oz Krugerrands and 10-oz bars.”

“Seriously. So, how many cattle can you pasture at once in your yard?”

“What the hell do you mean by that?”

“Suppose we are on this post-apocalyptic barter economy and you want to use your metal to trade for stuff. How easy do you think it will be to make honest change using big gold to buy small amounts of food from farmers and ranchers? How fast do you think your stock of gold coins will evaporate at that rate? You really have not thought this through.”

Now and then I’ll meet someone who truly has thought it through. “I bought old US gold coins which were worn, selling close to melt, and a bunch of old US junk silver. Rolls and rolls of 1964 dimes, quarters, halves. Some wartime silver nickels. If things go to hell, I can barter and preserve my resources. If they don’t, what the hell; I can become a coin collector and hang onto some of the value.”

Me: “Okay. Then you’re doing the right thing for you. I hope it doesn’t all fall apart, but if it does, you’ve at least thought about what it’d mean. Good luck.”

Those are rare.