Category Archives: Human relations

Why your Ebay vendor loathes you

Our society goes on and on about the customer always being right, the customer being king/queen/quing/whatever. I have heard it all my life.

It was stupid to begin with and it has gotten stupider.

The customer is not always right, and never has been. The customer is right to the extent that we can arrange him or her to be without giving away the store or rewarding/encouraging horrible behavior. The customer is not king/queen/quing/padishah/nawab/sultan/etc., is not even nobility, and needs to get over him/her/it/theirself. After a couple years of selling stuff on Ebenezer, as well as some dumbass buying mistakes of my own, I think I’m ready to present a list of common errors that many buyers make.

Wait, who says it’s an error? Why should the buyer care, if the buyer is in fact royalty and always correct? Because the seller doesn’t have to sell to you and doesn’t have to give you special treatment. If you want special treatment, you need to eliminate the aspects of your behavior that cause the vendor to wish you plagues of flamethrowing cockroaches. Such as:

  • You can’t master the concept of the shopping cart and invoice request, so you just pay individually for five fixed-price items, but you still want shipping combined. And you think you should now get a discount. Why not? You’re the monarch! Dut-dudda-ding!
  • Closely connected: you win multiple auction items at once, pay immediately for each in sequence, then want your shipping combined. You don’t have the intellect or savvy to wait and request a combined invoice. Nice going, Exalted One.
  • You can’t understand (or don’t care) that Ebenezer charges your seller a fee, typically 10% of more, on both shipping and merchandise. You see on your parcel that stamps totaled $2.75 and you were charged $2.95 (of which the vendor actually got to keep $2.66)? Alert the BBB! Ripoff report! Lèse majesté!
  • You can’t understand that the materials your shipper uses were not free. What, you mean bubble mailers costs 20-30 cents? Not Your Majesty’s problem!
  • You bid up to the last minute, win, then dick around for two days before paying. Who cares about doing the businesslike thing and just paying up? You’ve got 48 damned hours, and you’re damn well going to use 47 of them! There’s important interest to be earned in two days on $3.95!
  • You not only don’t pay on time; before paying, you let elapse 90 of the 96 hours Ebenezer allows to redeem an unpaid item claim. Aren’t you cute? Ha-ha, you got four more days’ worth of interest on your $3.95! Baller! Your vendor truly hates you. Your vendor should block you. In fact, your vendor should have blocked you the instant after filing the unpaid item claim.
  • You don’t even pay after all six days have elapsed. You just decided screw it, you didn’t really want it. Unfortunately, Ebenezer won’t simply take the money out of your account and bill you for it, because Ebenezer does little to protect sellers. That’s why the sellers hate Ebenezer as much as they hate deadbeats.
  • You don’t pay at all for five days, then send a message explaining that you are doing this so you can buy more stuff and make a big combined payment to get some benefit from Praypal. Had you asked for such consideration beforehand, your vendor would probably have said “no problem.” But you didn’t. Why should Your Majesty care about the villains, knaves, oaves, and other help? Your Majesty’s time is accountable to no one, least of all the servant class. Hmph.
  • You make insulting offers. $100 or best offer? You throw out a $25 trial balloon. Why shouldn’t you? What’s the worst they can do, say “no”? That whole attitude–“It never hurts to ask, the worst they can say is ‘no'”–is part of what is wrong with business. It dignifies, even glorifies the insulting question, the lowball.
  • You fail to read the listing, then blame your vendor for what you should have learned and did not. If it says there are no returns, and you ask for a return, best be polite and unentitled. If the condition is clearly/accurately described, and you complain about it and want a refund, you are why your vendor hates doing this.
  • You think “free shipping” is a good thing, a benefit, obligatory for all vendors, and that those who don’t offer it are cheap, greedy bastards. You’re not only wrong, you are not doing too well in the numeracy department. Free shipping is a massive ripoff. If you buy just one item at a time, it’s a wash; the more business you do at once, the more screwed you are. Viewed another way, the better the customer, the worse a hosing is his/her/their/its reward. If that’s you, cut up your credit cards, because those scum beings saw you coming miles away.
  • You confuse feedback on the item’s suitability with feedback on the vendor’s service. Who cares if it’s not the vendor’s fault that the shaving razors didn’t last long enough? It’s not like you’re harming a real person’s business.
  • You don’t bother with the feedback racket, even when the vendor does everything right. Why should Your Holiness care? It’s a vendor: a peon, a peasant, a worm.

I’m not saying that the typical Ebenezer vendor is some sainted, courteous being. In fact, many do a truly suck job and deserve to be treated in all the above ways. I’ve even got a blacklist of vendors to make sure I never use again (since stupid Ebenezer won’t let buyers block a vendor). But I suspect I understand why some of them go bad, and I think some of it’s misvented frustration.

As an Ebenezer seller, you spend much avoidable time fighting with Ebenezer’s remarkably bad interface. I am convinced that Ebenezer has a Sucky Interface Creation Commission (SICC) that stays up late and works weekends just to find new ways to make the listing experience worse. They’re evil. They’re awful. They’re capricious. They’re downright stupid. If you’re a buyer and not a seller, count some blessings. It’s not right, sensible, or fair for a seller to take loathing of Ebenezer out on buyers–but I believe some do. Especially since there are enough truly deserving buyers to fan the flames.

And if you’re a buyer and not a seller, now you know some of the most irritating things some buyers do. Maybe you have done some of them. About half your vendors are so jaded they won’t give two damns how you treat them. They have experienced so much of the above listing irritation and customer abuse that they no longer care; they just churn it through. The other half, however, will go out of its way for you if it gets a little consideration.

  • I have successfully returned non-returnable merchandise. (They are so unused to the words “please; I made a mistake” that the phrase takes them aback.)
  • I have been given merchandise free of charge without asking for it. (In fact, it was offered and I tried to decline.)
  • I have been given discounts I didn’t request. (And all it took was a little empathy.)
  • I have had faulty merchandise replaced immediately. (Without being asked to send back the other.)

Those things don’t happen when you behave as an entitled schlong toward your vendor.

It’s partly your business world. It will, in part, take the shape you impose upon it. Think of yourself as sculpting.

If you sculpt it like a turd, well, that’s up to you.

the hardest literary bias to overcome

In fact, it’s so hard there is no way to overcome it. We can mitigate it, ease it, look past it, but this fact is inescapable:

Every evening, except in polar latitudes, the sun goes down. It gets dark, and most of us can’t see as well. Our instincts tell us to fear greater danger at that time. Every morning, the sun rises, and we can easily see. We feel safer.

From this fundamental fact of our existence has sprung the entire light vs. darkness motif, leading us to equate the light with good and the dark with evil. It’s not fair, because our skin color varies. There is zero reason that the color of a person’s flesh should carry any connotation of beneficence or malevolence, safety or danger.

I believe that this reality has poisoned racial relations and feelings for humanity in many ways we either do not see, or see but would rather pretend we do not. How many times have we heard the phrase “in darkest Africa?” To me, Africa seems pretty sunny. Its jungles are probably dark, but so are our Northwestern pine and fir forests. No. That’s a reference to skin color, no matter how hard anyone may try to deny it, and somehow it is still considered tolerable–even though it equates to the dangerous unknown full of wild things and hazards.

Since our orientation relative to the sun is not likely to shift any time soon, we are stuck with this situation. We aren’t going to have a sudden species shift toward perfect night vision, and our bodies of literature are not going to undergo a massive rewrite. We can only change what we do from here. What can we do?

Writers can help. Now, hear me well: I’m not buying into the notion that we must use immediate social nuclear retaliation against every tiny vestige of any historic social injustice. If your writing happens to mention some reference to the fact that it truly is easier for most of us to see during the daytime, it won’t mean that you belong in the linen closet. You don’t have to turn around and republish every word you ever wrote, scrubbed of every light/dark reference, lest you be kicked out of the nice tent. That would be idiotic. The fact that people do just that all the time without thinking any of it through, always seeking .999999 fine ideological purity and damning to hell anyone who falls short, doesn’t make it sane.

You can’t change our geo/astrophysics, but you can seek other ways to present good and evil in writing. That’s all. Just, when you run across a case where you’re thinking of describing evil as darkness and good as the light, be writer enough to think of a more considerate way to put it. It’s a good thing to do, and that should be enough motivation for a good person to try.

Is it hard? Sometimes; but you wanted to be a writer, didn’t you? Always thought it would be so cool? Great! Welcome to doing the thing for real. If it were easy, even more people would do it. Don’t give yourself an excuse; write better.

If you need extra motivation, imagine what it would be like if the way you looked, and for all your life would look no matter what you did about it, matched a standard metaphor for evil. If you need further motivation, remember that people who spend money on literary property come in many hues, might notice things you might not, and often have a refined sense for when someone is (or is not) showing a little sensitivity to others. Between motivation for good deeds, and motivation to make money, that should cover a large percentage of those who auth.

Let’s make the world of writing a little more inclusive. Not because someone’s on our asses about it, but because we can see that it would be worthwhile.

Getting past insufferable

Writers and authors can be some of the coolest people you’d ever want to meet.

They can also be insufferable. And most of those who are, either don’t know it or don’t care.

I believe that it’s a phase some go through. I believe this because I remember going through it, and probably remained in that phase longer than most writers. If it’s a phase, it can be overcome.

What’s insufferable?

  • Nagging everyone in one’s orbit to read one’s work.
  • The above, while making clear that everyone without the will to refuse is expected to be Very Supportive (i.e. say nice things).
  • Beginning to view everyone in one’s world in terms of promotion of one’s work: there are those who embrace The True Faith, and those who hesitate (or refuse: basest heresy!) to read/buy/share/review/promote it. The latter are bypassed as of little consequence.
  • Posting protracted laments on writers’ groups about unsupportive friends/family, essentially asking to be given a bottle and caressed with encouragement.
  • Approaching prospective editors with a defensive and defiant stance, practically daring them to do their jobs.
  • Plunging into profound grief upon receipt of even constructive critical feedback.
  • Ignoring said feedback as unsupportive.

All right. Does any of that describe you?

If you are still reading, you might like to escape this spiral of insufferability and sorrow. That which stems from life traumas is beyond my power to amend. For those I recommend a qualified therapist with the training to deconstruct trauma and help you to cope. It has helped me.

The other part is in my department. I believe in the power of affirmation and repetition to change our outlooks. It doesn’t happen overnight, but neither does a book. Neither does much of anything on which we look back with pride in achievement. Tell yourself:

  1. No one is obligated to read my work.
  2. Refusal to read my work is not a judgment on me, much less a personal rejection.
  3. If I seek feedback, I will presume it constructive until proven otherwise.
  4. I will not seek feedback from anyone without committing to giving it careful consideration.
  5. If I seek feedback in a critique group, I will remember my own obligations and give at least as much good as I receive.
  6. No matter how invested I am in my book, no one else can be expected or required to feel the same. Anyone who does so anyway gives me a great gift.
  7. An editor’s solemn duty is to tell me the honest truth, even if painful. I have no right to demand that s/he violate that trust to spare my feelings.
  8. Some people will be cruel to me. I will distinguish gratuitous cruelty from that which contains useful guidance, even if given with the bark on. From the latter I will take the good and leave the bad. I will leave the former’s authors to own their pathologies.
  9. I will not reflect the painful sides of my writing experience onto anyone who doesn’t deserve it.
  10. If the problem stems in part from my sensitivity over horrible life experiences which I reflect in my writing, critique of their presentation is not meant to invalidate my experiences.

Ten commandments? No, because I’m not commanding anyone, nor have I the power to do so. Ten guidelines for becoming the kind of writer that editors love and friends don’t avoid?

I can live with that.

Thrift vs. miserliness

What’s your craziest cheapskateness?

Lots of us are cheap, or thrifty, or abhor waste, or in some other way do our best to avoid discarding anything we or someone else could use. Some of us were raised by Depression kids, with a portion of that translating to us. Some people live in very frugal circumstances and can’t afford to waste any single solitary thing of value.

Some do this out of need; some out of fear; some because it’s fun. Few apply this to everything. Take time, for example. Time is a resource, arguably our most precious one. It could be used to accomplish something, even if that might be rest or play. How many people, having options, waste time on a regular basis? Of course, that depends on the definition of waste. In some circles, any energy or time not spent to further ultimate corporate profit is automatically considered wasteful, just as any education that does not directly lead to employability is considered useless. Some people think a server tip is wasted money because it is not technically obligatory.

And sometimes we have a savings instinct and we know it’s stupid. Maybe we just give in to it; maybe we fight it because we realize that’s going too far, even for ourselves.

What I’m going to ask you is two questions:

  1. What is a form of useful thrift you practice that you think few would resort to?
  2. What is a form of foolish or pointless thrift you either practice, or realize you should not and resist the tendency?

I’ll go first.

In order to avoid purchasing my own for things I sell online, I save a good percentage of the packing I receive. Not all, but a fair variety to accommodate varied needs.

Every time I find myself backspacing over single characters to retype a missing letter, rather than arrowing to the spot and just inserting it, I have this little wastefulness warning that goes off. It’s idiotic. Not only has a typed character zero intrinsic value, I backspace and retype because it’s faster and doesn’t require me to shift to the mouse or arrow pad. Even then my brain nags me that I am just throwing things away like a wasteful dunce.

Yet it doesn’t when I am editing, or when I am throwing away a whole sentence or paragraph I deem pointless. I can, without conscience, delete a whole article from this blog if I consider it past its prime. For heaven’s sake, I deleted or hid my entire personal Faceplant timeline. I deleted ten years of life story. It took over a year. I felt no sense of waste.

Please feel free to share yours. No judgment from me.

P3: Punishing porch pirates

By now most of you have heard of the new suburban crime: porch piracy. You order stuff from Blue Nile, or Yangtze, or Congo, or Amazon, wherever. In some cases, a postal worker delivers it; in others, a UPSS driver. In others, it’s an obvious meth-head. Either way, they may or may not ring the doorbell before they throw it into the exact spot that will keep you from opening your screen door to retrieve it.

And some amateur porch pirate, following the delivery vehicle around town, pulls up, leaps out, darts up to your porch, steals your parcel, runs back to his/her car, and drives off.

The police aren’t doing much about this. I understand. This doesn’t raise revenue, so it’s not important to them. However, the police will definitely prevent us from doing anything really decisive about this. For example, I’m pretty sure anyone who fills the porch pirate’s ass with 12-gauge rock salt will face much stiffer penalties than will the porch pirate. This falls into line with my view that the basic purpose of policing is to maintain social control while shielding bad people from real consequences. This view is controversial, and is rooted in my personal experiences. I don’t expect other people to agree with it.

But I bet even those who think I just wrote the most horrible thing still don’t themselves much like porch pirates.

Since we can’t really punish them (and this is me going on firm record as strongly advocating that we not really punish them in any illegal way), we’re going to have to get creative.

Do in such a way: wait until your next sizable parcel from a vendor who uses clear plastic packing tape and normal brown cardboard boxes. Turn it over (so that you do not damage the shipping label, which is usually right across the box closure), take a box cutter, and gently slit the tape holding the box bottom together. Take out whatever you ordered.

If you happen to make/receive regular trips to/from Somewhere Else whose resident also wants to punish porch pirates, you can gain added security. Get them to do the same with their boxes, and when you meet up, swap. The porch pirates aren’t going to stare intensely at the label or match it to the target address before they leave; the savviest might merely glance to make sure the label doesn’t show signs of the re-closure you plan to do. When they get home and start opening Santa’s haul, if the one containing the goodness has an address in Bug Tussle (and you do not actually live in Bug Tussle), they will think it was grossly misdelivered or something and open it anyway. They probably won’t remember where they got that one.

Okay, let’s get on with the fun.

Do you have cats? If you do, great! If you do not, you probably know someone who does. He or she probably talks about them more than you would like, but now comes your reward for enduring it with sainted patience. Pick the person you know that has the most cats, and ask if they have any heavily used litter box contents they could part with. Most people who own litter box contents are generous in spirit and will gladly part with clumps of cat-urine-caked litter and cat turds, especially in a good cause. There are people who hoard cats, but few who voluntarily hoard cat excretions–and that’s golden for your purposes.

You should also get some glitter, preferably a pound or two, and some powdered sugar. Another great tool for this purpose, to anoint what I will call the Goodness, is a Vietnamese anchovy sauce called nuoc-mam (nook-MOM). I put it on my Thai food. It’s very salty and smells very fishy. Do not ever, ever, ever, not even to your worst enemy, squirt this stuff into the heater vents of anyone’s vehicle.

If you grocery shop, you probably have a small collection of flimsy, crappy plastic bags, the absolute cheapest things the store could buy in bulk that stand half a chance of getting your groceries to your car. Now, because you care about climate change and the environment, you are going to do the ecologically friendly thing and repurpose two of the bags while disposing of them in an appropriate way. You are so green. Double the bags and fill them up with as much goodness as you can arrange: cat sanitation disappointments, powdered sugar, any condiments you may care to add, and glitter. Don’t tie up the top.

Now lay the bag on its side and reclose the box bottom around it, without spilling any of the goodness (for safety’s sake, do this outside, especially if you are butterfingered). Re-cover the bottom tape seams with fresh clear packing tape, taking care not to tilt the box. It may help to have an assistant, if you know anyone else who hates porch piracy. Do as good a job as you can at making the tape look professional.

Put it out on your porch and be patient. Sometimes porch pirates rush up and leave behind an empty box, to keep watchers from getting suspicious. Either way, as they walk away, they are almost guaranteed to spill the goodness. When they open it, with luck, it will spill all over their vehicle. Or, if they wait until they get home to open their haul, on the floor. Maybe on the dining room table.

Wherever they spill it will likely never be the same.

And the beauty of this is that you haven’t mailed anything illegal because you haven’t mailed anything to anyone. You put a box on your front porch, one that no one has the right to inspect or abscond with. One great mistake people make in life is answering nosy questions just to “be nice.” Why did you put it there? That’s none of anyone’s business, and they can go to hell for asking. Other people pile tons of stuff on their property and no one asks stupid questions about it, unless it’s the Homeowners’ Stasi.

You can put any legal substance you desire into a box that sits on your own property. Cat urine clumps are illegal to mail, but not to put into outdoor storage on private property in manageable quantities. You have deterred a porch pirate in the only useful way that is safe from the law: by leaving them something not terribly pleasant to steal.

Anyone seeking to report you for this, presumably for being a Big Meany to Poor Downtrodden Criminals, would also have to admit to having stolen the package. While the police would protect them from more direct retaliation by you, I’m pretty sure that if the porch pirates filed a complaint, the police would be laughing almost too hard to arrest them.

Since what they stole had low value, of course, it’s unlikely they would or will get in any trouble. But it is likely they’ll have a bad day and question their choice of careers.

If that’s all the compensation you can get, might as well get it.

Pediatric editing

I don’t do it.

I do not do it to be a honey;

I do not do it for any money.

I do not do it, Sam I am.

Anyone who finds me tiresome has an easy way to make me turn and run: ask me to offer feedback on a kid’s writing. I call this ‘pediatric editing.’ I won’t do it.

Does that not sound like the most heartless thing on the planet? What, Mr. Editor, you won’t help my child? What kind of monster are you? Jesus, man, just fuck you.

In fact, when I refuse, I am being very kind. When asked to perform pediatric editing, here are my choices in order from least to most abhorrent:

  1. Lie. Like a thief. Like a Turkish hand-tied rug. Like an affluenza teen, actor on the job, or professional spy. Lie and tell the kid that his or her writing, story, etc. are very good, whether they are or not. Downside: deceitful, creates false optimism, makes me hate myself and my work, with the people who asked not far behind. Upside: keeps me from potentially destroying a child’s literary ambitions; the self-hatred will pass.
  2. Refuse. Just say no. Decline to read, edit, or review the minor’s work. Downside: well, I dislike them for asking and at least it’s now mutual; I look like the horrible evil snob. Upside: I don’t have to impale a child’s literary ambitions; they’ll never ask me for that again; my integrity is intact (not that they cared about that).
  3. Do it. Carry through, providing honest critique and corrections. And since I am not a schoolteacher and am not qualified to stand in for one, and am used to working with adults, there’s an excellent chance of soul immolation simply due to the frankness of the feedback. “This literary device is childish.” “Your protagonist is dull and lifeless.” “You need elementary grammar instruction.” Downside: the self-hatred will never end; I will deserve that self-hatred because I’m supposed to be the adult and thus know when I’m out of my depth; the kid will either be crushed, or if it’s that rare kid who can handle the feedback, will come back with a rewrite looking for more. Upside: I wasn’t the snooty editor too good to help precious Kortneigh refine her elfy/vampy/wolfy urban para YA novella; Kortneigh’s parents will never speak to me again, though, so that’s a mixed benefit. There is no point doing something to satisfy people if you know it will mortify them.

I generally have a low opinion of lying, and I have an even lower opinion of hurting kids, so I go with 2). I ain’t doing it.

Ma and Pa Kortneigh have no business risking her dreams by asking me to comment on her work. It is unkind to her and to me. They should direct the question to a pediatric editing specialist: a qualified English teacher, who will probably be delighted to coach a precocious kid and who is used to pediatric writing.

That doesn’t mean I can’t help Kortneigh, though. She and her parents need to ask me the right question. That is not “Will you please review and comment on her story?” That is: “What advice would you give Kortneigh to improve her writing?”

“Why, Ma Kortneigh, I’m delighted you asked. I will be glad to help.

“First off, young lady, kudos to you for wanting to express yourself. My advice is simple yet complex: write and read.

“Write–write a lot, and write for critique. I am not qualified to give you critique because I’m not a teacher. Is there a student writing group at your school? If not, I’ll bet your English teacher would be willing to mentor you. To grow, you must have critique, and you may have to give some to get some. You will learn a lot that way.

“Read. Read good things. If you like garbage–my guilty pleasure happens to be violent westerns–no reason you can’t read it as well, but look for and note the reasons why it is garbage. Do read good work in the area in which you want to write. Do you want to tighten your writing? Read C.J. Cherryh, and you’ll learn what tight writing can be. How to craft dialogue? W.E.B. Griffin’s earlier work, though your parents should be advised of adult themes. Want to watch straight-up mastery on display? Winston Churchill. How to craft unforgettable characters and moments? Frank Herbert. I will offer you reading recommendations on any aspect of the craft.

“And when you get good, be kind.

“Best of success.”

 

I have no plans ever to be a senior citizen

No, I’m not checking out early. If I were, I’d practice far less self-denial. I expect to live a lot longer than my life choices say I should, which is unfair to people who made excellent life choices and don’t get to do so. I can’t help that.

Rather, I plan to refuse the label, ‘senior citizen.’ I hate it.

My problem is not with my elders per se, but with this prominent tumor in our landscape of euphemisms. Some of them actually warp meaning. (How is ‘bath tissue’ descriptive of toilet paper? Do you take toilet paper into the bath with you?)

Worse still, every so often, we decide that the label is not laudatory enough, and concoct a new one that kisses more ass, deviates farther from sane reality. This is grotesque. If you aren’t satisfied that your label kisses enough ass, why not just call them ‘sainted deities’ so you don’t have to keep upgrading to something gushier? I’m serious. If that’s the ultimate intent, just come up with something right now that implies they are perfect and wonderful in every way, and speech-nightstick the rest of us into using it. Take the short cut.

My grandfather, who was elderly for most of the time I knew him, referred to himself as elderly. He also referred to his clients as elderly. As a nursing home administrator, that was a lot of people. If we’re going to choose a word, I’d say ‘elderly’ is a little nicer-sounding than ‘old’ to apply to people (but only if one attaches stigma to age as a concept, which our culture definitely does). If we want a shorter single noun for ‘elderly people,’ we have ‘elders’ ready to hand. We don’t need ‘senior citizen.’ For one thing, we don’t know whether or not they are citizens, especially in my area. (I am reminded of the dumbass who lauded Nelson Mandela as a ‘brave African American.’) For another, it feels like trying to hide the reality of aging, as if the fundamental fact is stigmatizing. I do not consider that it must be so, though I must say that quite a few elderly people seem dead set on making it so by the way they treat the young people who serve them. The term seems to hint that one is afraid or ashamed to come to terms with old age, and thus now wants a new word that will let him or her pretend otherwise.

In keeping with the tradition of more laudatory euphemisms every so often, now stores and restaurants are using ‘honored citizen’ to describe discounts and menus. Gods. Does that mean that the rest of the citizens are not honored? Dishonored? What is worse, it plays into a sense of entitlement that says to youth: now it’s my turn to be a jerk and make the kids put up with it. I will become harder to please, less patient, crabbier, fussier, and expect to be catered to as though this all were my due. Oh, am I going to enjoy this. I will let my ‘too old to give a shit’ flag fly free!

Think of it as Roseanne’s Mother Syndrome.

So far as I’m concerned, this is a horrible way to age. It tells me that this person, despite all those years of experience, has missed most of the lessons. Patience? Nah. Compassion? Faaaa! Empathy? Harrumph. Kindness? Screw you, my hip hurts. Courtesy? I’m old enough not to care what people think. Smile? I’m grumpy, so forget it!

(I cannot resist a digression. My parents-in-law lived in a gated ‘senior citizen’ community in Orlando. FIL was president of the HOA, a hive of backbiting and bitchery that only his considerable retired first sergeant skills could restrain from open civil warfare. He nearly always had someone in his house complaining about someone else. Anyway, the first morning I was there, he was sitting with another old guy in the living room and introduced me. The old man scowled at me. “I’m grumpy,” he said, I decided to have a little fun. I smiled, walked up and put out my hand. “Well, nice to meet you, Mr. Grumpy!” I think my FIL smiled. And when I was gone, I suspect Mr. Grumpy did. In fact, I called him that for the rest of the time I knew him, and asked about him by that term when I talked to my parents-in-law. He’s long since passed on now, and I couldn’t tell you what Mr. Grumpy’s driver’s license said his name was.)

But back to life’s lessons. How awful is that? Not only does it mean that all life taught someone is to be a worse person, it separates one. It divides one from the youthful and middle-aged majority of society. The young will endure it, as they always have, but it will harm them for no good reason on multiple levels. In addition to the indignity of having to tolerate crabbiness they did not deserve, the young won’t get what could help them most. They need access to all that elders have learned, but they damn sure aren’t going to ask an unapproachable person. Young and old move farther apart.

It is not acceptable to me. I don’t want to be alone. One day, unless something goes very wrong very soon, I will be elderly. If my grandmother’s genetics have taken significant hold, it is theoretically possible I could spend a long time being elderly. The one barrier we can nearly never cross in perception before we cross it for real is time: at fifty-four, it is not in my power even to imagine how sixty and seventy and ninety feel. Following my own logic, maybe when I’m sixty I’ll have this huge change of heart, embrace ‘senior citizen’ for myself, become a jerk, and dismiss this post as whippersnapper stuff. I cannot know nor can I imagine. However, I think it likelier I will hold fast to a view that by then will have aged six more years in the barrel.

At the same time, if young people call me a senior citizen, or an honored citizen, or whatever increasingly laudatory baloney their employers have pressed upon them, I won’t get mean about that. Talk about someone who didn’t even read his own messages. No, I’ll just smile and be kind to the kids. Why?

I do not often raise my voice.

Because we should be kind to the kids. Because it is wise and just and proper and decent. And because anyone too stupid to figure that out in sixty or more years, including thirty spent as a young person in one’s own right, has wasted over half a century.

The young need our help, if they can view us as people rather than wellsprings of grump. They need our knowledge, our friendship, and above all, they need our support. They need us to seek to understand their world, that it differs from the one we experienced at their age, and to apply all we have learned while offering them our resilient support. I have seen elderly people who aged in this way, and it taught me a lot about how I ought to age. When they finally passed on, they left a world filled with loving kindness that had delighted to honor them and now revered their memories. They were never separate.

They did not need euphemisms. They made elderhood something to admire on its own merit.

Euphemisms are only needed when honesty simply won’t do.