Tag Archives: selling

How Ebay eats your vendor’s lunch

Okay, it doesn’t have much to do with editing. It does have to do with buying stuff someone has already edited, because it’s nice to learn about hidden costs. In the past, I have posted about the myth/dodge of free shipping. There is no such thing, of course; the only question is whether it’s buried in the item cost (and will therefore be charged to you for multiple items) or made visible (and therefore can be combined for multiple items).

Want to know what Ebay costs your seller? All right. Let’s imagine selling a book, since I both sell and love books. Fees have gone up recently, for no better reason than Ebay’s basic greed. The basic fees are:

  • $0.35 (listing fee; usually avoided as sellers get some fee-free listings each month, and pays to list the item for roughly thirty days)
  • $0.30 (basic selling fee)
  • 14.55% final value fee; that is, of the final selling price plus any sales tax plus shipping charges (rate varies by category; books are high).

So, here we go. Assume you sold a book with 5% sales tax (which Ebay collects and remits as required; as seller, you learn of it but don’t have to mess with it). You sold it for $6.97 and charged $3.87 for media mail shipping. Begin then with $10.84:

Add 5% for the sales tax; it’s now $11.38, of which $7.32 reflects the item and $4.06 the shipping (this distinction will come into play later). Of course, you will not receive that tax money; we just had to do this for an accurate dissection, so begin by deducting $0.54 for the sales tax. Deduct $0.65 for the listing fee and basic selling fee. Then multiply $11.38 by the final value fee, 14.55%, to get $1.66. Ebay charged me $2.31 in fees on $10.84 in sales revenue.

We have to pay to ship it, naturally. While the media mail rate in Notice 123 (postal rates) says that’ll be $2.89, most shippers use a reseller (often Ebay itself). I use one called PirateShip. It doesn’t drop my rate below the $2.89, so I assume they get a very thin discount and just charge me the Notice 123 rate. Maybe other shippers get it a little cheaper; don’t know. Most shippers try to cheat and use media mail for non-qualifying stuff; I don’t.

We also have to pack it. This is a normal paperback book and can fit in a standard plastic bubble mailer, but I had better put it in a zip-lock bag in case someone spills their coffee or beer on it after someone else stabs a hole in the packing. The bag and mailer cost me $0.24, and only because I buy the mailers in bulk. I also calculate that the label sticker costs $0.04, so supplies total $0.28.

I walk away with $5.36: $10.84, minus $0.65 for listing and basic selling fees, $1.66 for final value fees, $2.89 for shipping and $0.28 for shipping supplies. Not so bad? Not so great. Ebay ate over 20% of my gross. Ah, but looking back, did you observe the disparity between my freight charges and the actual postage? Caught me! Or not. I charged $3.87 for freight. Shipping cost me $2.89; supplies $0.28 on the cheap; Ebay stuck me for 14.55% of $4.06 (remember, they tacked on sales tax, calculated my fee, then remitted the tax–they so suck), so that’s $0.59 of the final value fees related to shipping. My math gives me a net profit on shipping of $0.11. And that’s only by attributing the listing fee and basic selling fee purely to the basic item, not the shipping. Start prorating those, and shipping just became a money-loser.

If the five minutes it takes me to pack the book and buy the postage aren’t worth eleven goddamn cents, then I must really, really suck at both. Hope I didn’t pay more than $5.25 for the book, or I sold at a loss.

You may think it’s incredibly petty to worry about all these “small costs.” No, no, no, no. That’s what everyone who collects those fees hopes you will do. All fees and all costs matter, down to the least one. I am not sure whether my packing tape adds up to a penny per parcel, but I probably should be considering that. The path to unprofitable business is paved with little bits of disregarded cost evidence. Believe me, the people to whom you pay those costs do not disregard their resulting revenues. Try it sometime. “Dear Ebay. Since your final value fees on my shipping are not even enough to buy a can of Coke from a machine, how about you just not charge me them?” Write and let me know what they say.

But what if the customer buys two books? Of course, if I were playing the free shipping shell game, I’d start making good money. Can’t combine shipping if it’s free, right? Such a deal! Ya. The more you buy with “free shipping,” the more you’re screwed. But since I don’t play that crappy little game, in most cases I can combine shipping provided it all qualifies to ship in the same way. Two books with nothing else meet that qualification.

Many buyers think they can both ride for the same price, but that’s not very common. With two small books, it’ll usually be the next pound up, so let’s say it’s just under two pounds. $3.45 according to Notice 123. It’ll also require a slightly larger mailer. So I might charge $4.57, which will put me about in the same place (just covering costs). Instead of paying $7.74, the buyer pays over $3 less. And some of them still think they’re getting hosed.

Not only that, some will even complain: “Dont know why ur not givin free shiping ur charges r a ripoff i no there not chargin u that much 2 ship my cozin works at the postal office”. Or think they are making me a fantastic offer: “Throw in free shipping and you’ve got a deal.”

Now you see why people sell the book for $0.99 (far as I’m aware, lowest price allowed) and jack the shipping way up. That’s the other form of shell game. And it’s true there are ways to trim little costs. Basic selling comes with 250 no-listing-fee listings per month; so as long as you do not get too big, you can avoid those. Ebay probably offers small savings on postage and supplies, and just as all costs are valid, so are all savings.

Anyway, you also now understand what’s really going on when you buy a book from someone. Whether it’s fair or not…you be the judge.

A Craigslist salesbabble and rantbabble glossary

With the large amount of commerce and commentary that emanate from CL of late, some trends of vocabulary have arisen to accompany it. Some already existed, but some are morphing or being invented. Language is dangerous on the propaganda principle, in that when the word is repeated often enough, the human mind inclines to take it more at face value. Glance at a Red Robin menu sometime, for example, and count the uses of ‘zesty,’ ‘hearty’ and ‘tangy.’ None of those really mean anything, except that they’re trying to convince you the food is good. Yet the overall impression you take from the reading is one of energy and strong flavor, simply because of the words they repeated.

Therefore, someone has to step up and translate the CL salesbabble and rantbabble. This is the work of writers, who are supposed to contribute some of their understanding for the common good. Just plug in the real meaning for the term, and read the ad that way, and you are good to go.

!!!!!!!!!!!!!!!!!!!!!!!! or ***** or any other sprayed punctuation: “Mostly hype, move on”

Action figure: “Toy I outgrew.”

Affordable: “Desperate.”

ANYTHING IN ALL CAPS: “Uninteresting; this is my way of trying to get your attention”

As is: “Pretty sure it’s got problems.”

Athletic: “I walked last week from my car to the grocery store. And parked far away!”

BBW: “Really fat.”

Bizop: “Scam.”

Build your brand: “Marketing is all on you.”

Collectible: “No one collects this.”

Cute: “Someone’s wife once liked it.”

Detail ‘orientated’: “Can spell, unlike me.”

Distinctive: “In atrocious taste.”

Flexible hours: “At our beck and call.”

Forever home: “Hoping the crockpot won’t come into play.”

Franklin Mint: “Worthless.”

Full service: “I don’t return phone calls.”

Gorgeous: “Meh.”

‘Grammer natzi’s’: “Literate individuals.”

Great find: “Wasn’t such a great find for me, so I want it gone.”

Great view: “You can see some buildings and a farm.”

Highly collectible: “No one ever did collect this.”

Homebody: “Don’t really like doing anything.”

HP: “Highly Prone…to problems.”

HWP: “Somewhat fat.”

Inkjet: “Money sink.”

Landscaping: “You must pester me if you plan to get me to do actual work and accept your money.”

Limited edition: “Didn’t sell to begin with. Except to me.”

Make offer: “I know it’s worth very little. I hope someone will offer me too much.”

Management trainee: “Powerless toady abused by customers and manager alike.”

McAfee: “I bought a real virus scanner, so I want to dump this useless one on some sucker.”

MLM: “Much Lucre for Me.”

Must see: “Bores most people.”

Needs repair: “In ruins.”

No frame: “Wasn’t even worth framing.”

Nonprofit: “Pay sucks.”

Or best offer: “I’m desperate. Lowball me. I’ll guilt you, then I’ll take it.”

People-oriented: “Must deal well with assholes.”

Price is firm: “I know it’s not worth what I’m asking.”

Rare: “I have no idea how rare it is.”

Runs good: “Has other problems you will discover later.”

Rustic: “Plain.”

Section 8: “Get your concealed weapons permit first.”

Seafood processor: “Trawler slave.”

Shabby chic: “Old junk.”

Socially conscious: “Cheap.”

Spacious: “Will hold all your crap.”

Timeshare: “I can’t believe I fell for that.”

Vintage: “At least twenty years old (for electronics, five years).”

Works great: “Will probably work long enough for you not to sue me in small claims.”

Worth at least twice that: “Worth half that, if even that much.”

‘Your a moran/looser’: “I lack all sense of comic irony.”